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Simplifying manual accessibility testing: how plain language instructions drive compliance
October 24, 2024Learn how our team streamlines digital accessibility by integrating plain language instructions into our manual testing process. Our team’s collaborative approach ensures consistent manual accessibility testing for both documents and websites, empowering stakeholders to contribute to inclusive digital experiences.
The beauty of hallway testing: how we implemented state and offshore region navigation pages
September 3, 2024Getting user feedback is essential in creating digital products that provide a good user experience, but what do we do when we have limited resources to complete a growing list of user research studies? Hallway testing! This blog post discusses the use of hallway testing to implement a solution for our users to navigate to our state and offshore region pages.
A journey of improvement: creating a self-assessment for ONRR's digital experience
August 20, 2024This blog post discusses our team's process for understanding the IDEA Act's M-23-22 requirements and identifying areas of improvement in digital experience.
Reassessing priorities: adapting to additional work without additional resources
July 23, 2024Our 5-person team is taking on a fourth website despite being short-staffed, so we've revisited and reprioritized our goals for the year to accommodate the new site while producing an impact assessment to justify the shift in priorities.
Google Analytics 4: transition strategies for federal websites
April 22, 2024Learn how our team transitioned from Google Analytics - Universal Analytics to Google Analytics 4! This blog outlines how we coordinated with the Digital Analytics Program, developed explorations (instead of custom reports), and the process of setting up our own agency property.