Beyond open data

How we’re going beyond government mandates to provide truly open data.

Q&A with our summer intern

Our intern has made numerous contributions during his time with us. In this post, he discusses the projects he has been working on and takeaways from his experience.

Making open data useful

We design our open data site with users. It's not enough to publish the data; our goal is publish the right data, in the right way, to make it as useful as possible.

Making tough content choices

Fundamental to any content strategy is the process of balancing user needs, business objectives, and workflow requirements. Evaluating those variables leads to the real challenge to come: making difficult content choices.

Journey maps as communication tools

We've been using journey maps as communication tools to share domain knowledge and information about user experiences.