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Open Data, Design, & Development at the Office of Natural Resources Revenue
Measuring and Justifying the Government Experience
August 19, 2022How we measure and justify our work without using revenue as a benchmark.
Passing the baton: what I’ve learned in my first 4 years of federal service
July 22, 2022Retrospective of the past four years working on the Open Data, Design, and Development team.
What agile looks like at the Office of Natural Resources Revenue
July 13, 2022We started using agile development when we were working with 18F. We reflect on where we're at today, 5 years later.
What is Customer Experience?
June 21, 2022Customer Experience (CX) has become a buzzword in the federal government. Let’s take a look at what it is.
I’m just going to call my old friend Cody: why we created a troubleshooting guide
April 20, 2022We added a troubleshooting guide to accompany contact information on onrr.gov. This is our process.